sparrow Good Plan: The Who, What and Why

sparrow Good Plan: The Who, What and Why

Big news from sparrow! We now offer one simple wireless service plan designed to delight our customers and make doing good easy: the sparrow Good Plan™. After listening to sparrow customers across the U.S. and gathering market feedback, designing and testing, tweaking, and testing some more, we’re excited to offer a plan that offers comprehensive service, fair pricing, and creates even greater impact. The Who: sparrow’s Good Plan is designed for people like you who value quality, fair pricing, and doing good by supporting socially-conscious brands. The What: Unlimited Talk and Text for $20 per line per month $10 per per GB of data up to 8 GB, then fly free with data slowed at 15 GB Impact unit created with each month of service Wireless service delivered on the U.S.’s top CDMA networks (think red and yellow). No contracts and no activation or cancellation fees. Fair usage applies. Taxes vary by location. That’s it. No fine print. Seriously! The Why: Simple and fair with comprehensive service. Most people save by paying only for the data they use (average is 4 GB per month). Peace of mind knowing that your bill has a cap with no overage fees and no big surprises. Feel good knowing that you’re making a difference with each month of service. Last but not least, the Good Plan is in keeping with sparrow’s commitment to excellence, fairness, and social impact. We hope you’re as excited as we are and invite you to give it a try and share your feedback. After all, all you need is one Good Plan. Check out the Good...
Bring Your Own Device (BYOD) to sparrow

Bring Your Own Device (BYOD) to sparrow

Want to Bring Your Own Device (BYOD) and switch carriers to sparrow? Reusing is great for the environment and smart for your pocketbook. And, when you keep your current phone and upgrade your wireless service to sparrow, you get the nation’s top networks, friendly care, and make a difference with each month of service, even when you bring your own device (BYOD). All you need is a sparrow-compatible phone and a sparrow SIM card. Most smartphones these days can be activated with sparrow, as long as they are paid for and unlocked. You can also purchase a brand new device with no SIM and bring it to sparrow. STEP 1: Send us your smartphone’s IMEI (or MEID) along with your phone number and zip Email your info or call (844.697.7277) and we’ll check to see if your phone is eligible. Why do we need this information? We use your device phone number and IMEI to check its compatibility. Your zip code helps us look up coverage in your area to make sure we can provide you with service that meets your needs. Quick Tip: How to Easily Capture and Convey Your Device IMEI On your phone, go to Settings > General > About Locate the IMEI (you may need to scroll down) Take a screen shot Email sparrow the screen shot along with your phone number and zip code STEP 2: Purchase and install a sparrow SIM Buy a sparrow SIM online or place an order with a sparrow mobile concierge. Your SIM will ship along with a welcome kit and instructions on how to install. That’s it! Questions? Call and we’ll be glad to...
How to Install a SIM Card and Activate Your Smartphone with sparrow

How to Install a SIM Card and Activate Your Smartphone with sparrow

How to Install Your sparrow SIM Follow these easy steps to install your sparrow SIM and activate your smartphone with sparrow. Preparation You’ll need your smartphone, sparrow SIM card and a SIM tool (a small metal tool that is normally packaged with your phone). If you don’t have a SIM tool, a small metal paperclip can also work. First, punch out and detach the SIM chip from the SIM card and keep it handy. Now, with your smartphone off, locate your SIM card tray by looking for a small hole in the side of your device. Installation Insert a SIM tool into the SIM tray hole. Apply gentle, but firm, pressure and push until the SIM tray pops out. Remove the SIM tray and place the sparrow SIM chip into the tray, matching the notched corner. Carefully reinsert the SIM tray until it clicks back into place. Activation Turn your device on and give it a minute to locate the network. If it doesn’t locate the network right away, you may need to restart it. Try a test call, remember to setup your voicemail and you’re good to go. Want to join sparrow but don’t have a sparrow SIM card? No problem! Learn how to Bring Your Own Device (BYOD) to sparrow and check to see if your smartphone is eligible by contacting our friendly team. Questions? Call 844.697.7277 or email and we’ll be glad to help....
Announcing the Sparrow Mobile Program for Nonprofits and Libraries

Announcing the Sparrow Mobile Program for Nonprofits and Libraries

Connect Your Team and Scale Your Nonprofit Impact Sparrow partnered with TechSoup to provide smartphone donations and service plan discounts to verified nonprofits and libraries, and those who directly support them, including employees, volunteers and donors. It’s one small way of saying thank you for all the good you do. Sparrow Mobile for Nonprofits Program Benefits 10% off any products in the Sparrow catalog + access to donated smartphones & SIMs 5% off Sparrow monthly service plans or sign up for the Just Plan, available only to nonprofit organizations Social benefit: For every customer, Sparrow donates a smartphone or service plan to someone in digital poverty How to Access the Sparrow Mobile for Nonprofits Program Purchase any Sparrow offer on TechSoup Save the TechSoup Order Reference Number provided in the TechSoup order confirmation email Place an order with Sparrow by calling (844) 697-7277 Ext. 2 or via the Nonprofit Program Order form You will be asked to provide your organization name and the TechSoup Order Reference number to verify your nonprofit status.  Share the Love: A Benefit for Your Entire Organization When your nonprofit or library orders Sparrow on TechSoup, anyone who contributes directly to your organization—including employees, volunteers and donors—can also take advantage of Sparrow discounts and donations for nonprofits by requesting access here. Share your organization name and the TechSoup Order Reference number with your organization’s employees, volunteers and donors. When placing an order with Sparrow, to qualify for the nonprofit discount, they will be asked to provide this information.   About TechSoup TechSoup, a 501c3 nonprofit, is the largest distributor of technology to nonprofits and libraries in the world. Verified nonprofits and libraries can access technology donations and...
Meltdown and Spectre: Run Updates and Stay Patched

Meltdown and Spectre: Run Updates and Stay Patched

Run Updates and Stay Patched Researchers discovered two computer vulnerabilities, named Meltdown and Spectre, that affect nearly all of the world’s computers. Meltdown and Spectre affect ARM, AMD and Intel processors, which are inside of virtually every computer, tablet and smartphone. Currently, the best action to take is to run updates and stay patched. Apple says that ‘all Mac systems and iOS devices are affected’ by the vulnerability, but that there are no known exploits impacting customers right now…’ and Google provides a detailed list of systems impacted and action to take. While the only true fix is a new processor chip, that will take considerable time to phase out every current computer and device. In the interim, technology companies are providing operating system updates and patches to help minimize the vulnerabilities. To help protect your devices: Download the latest Android and OS operating systems and keep them up to date Update current browser versions for Chrome, Safari, Firefox or whatever browser you use Only download apps from trusted sources such as Play and the App store More Information: Apple: Processor Vulnerabilities Support Document Google: Meltdown and Spectre Security Blog Forbes: All of the Available Fixes Arstechnica Technical Analysis The best thing to do all around is run updates to stay patched....