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Reusing is great! BYOD and bring your eligible, unlocked smartphone to Sparrow

Reusing is great! BYOD and bring your eligible, unlocked smartphone to Sparrow

Check if you can bring your current mobile device (BYOD) to Sparrow. Because we use multiple networks, we check to see what network provides you with the best coverage, and if your smartphone is compatible with that network. 1) Call Sparrow at 844-697-7277 to see if your smartphone is compatible Have your device’s IMEI (15-digit unique identifier) handy when you call. There are a few ways to locate the IMEI: On the box your phone came in On the back of the phone or behind the battery on a white label On your device’s screen: type *#06# from the device home screen In your device settings, under general 2) Email Sparrow your zip code + smartphone’s IMEI The easiest way to capture the IMEI is to email a screen shot of your smartphone’s settings: Go to Settings > General > About Locate the IMEI (you may need to scroll down) Take a screen shot Email the screen shot and your zip code to wecare[at]sparrowmobile.com Questions? Call and we’ll be glad to...
Mobile Tips & Tricks: Buy a New iPhone from Apple & Activate it with Sparrow

Mobile Tips & Tricks: Buy a New iPhone from Apple & Activate it with Sparrow

Got your heart set on a new iPhone but don’t see it in the Sparrow catalog? Good news, you can buy an iPhone from Apple and activate it with Sparrow. This is a little known fact, and once you know how, it’s simple to do. Before you make a trip to the Apple Store, we recommend calling Sparrow at 844-697-7277 so that our knowledgable team can help you navigate the process and arm you with information before you go. Step-by-Step To buy a new iPhone from Apple and bring it to Sparrow, follow these steps: From Sparrow, purchase an iPhone SIM and wireless service plan. You can do this via the Sparrow online catalog, or by calling Sparrow at 844-697-7277 TIP: Double check to make sure the SIM model matches the iPhone model of your choice TIP: We recommend getting your Sparrow SIM first, before you buy your iPhone, because who doesn’t want to activate their shiny new phone right away? Buy the iPhone of your choice directly from Apple If you are paying for the iPhone in full, then choose “NO SIM” at checkout (you will use your Sparrow SIM) If you are buying via the Apple Upgrade Program, you are required to activate the new phone with your current carrier. As long as you are not in contract and your carrier is not Verizon, once your Apple purchase is complete, you will be able to switch the phone to Sparrow Call Sparrow at 844-697-7277 and our friendly team will help complete your account details and activate your new iPhone with Sparrow Here’s the information you will need to provide: Phone Number & Previous Carrier (if you plan to keep your same number) iPhone IMEI (located on the...
Bring Your Apple Device (BYAD) to Sparrow

Bring Your Apple Device (BYAD) to Sparrow

Today, people are flocking to Apple.com and Apple stores to pre-order the new iPhone. And today marks an exciting day for consumer freedom. Thanks to the new Apple No-SIM option, now anyone can purchase an iPhone or iPad directly from Apple, and activate it with the carrier of their choice. BYAD means you can get the iPhone of your dreams, activate with Sparrow and sponsor a device or service for someone in need Instead of picking one of the big 4 carriers, you can choose the “No SIM” option at Apple checkout, and then activate your device with Sparrow. For every new Sparrow customer we connect, a device or service is donated to someone in need. Reusing is great for the environment and for your pocketbook ALSO, Apple’s announcement means there will be volumes of previous iPhone models coming onto the refurbished market. Why do we like this? Because re-using is great for the environment, and consumers will have access to more affordable (and still fabulous) devices. The more refurbished devices that get used, the less e-waste and landfill.   Call Sparrow at 844-846-1653 to make sure the iPhone of your choice is compatible with our network, and to order your Sparrow SIM.    ...
BYOD: What, Why, and How

BYOD: What, Why, and How

BYOD = Bring Your Own Device In 2014, Congress passed the Unlocking Consumer Choice and Wireless Competition Act, allowing Americans to purchase unlocked phones. This means you can purchase an unlocked mobile device, from any legitimate source, and as long as it is an inactive Sprint-compatible phone, you can activate the device with Sparrow. We keep a database of eligible devices, so give us a call or email wecare(at)sparrow.upsourcemobileservices.com for the latest list. Good for Consumers, Great for the Environment We love BYOD because it’s good for consumers—you are no longer limited to just the devices in a single carrier’s catalog, and have greater device selection and more competitive prices—and it’s great for the environment. According to e-Cycle, the average person upgrades their cell phone every 18 months, amounting to 130 million devices being discarded each year in the U.S. alone. As BetterWorld cofounder, Amy Tucker, says, “the greenest phone is the one that never gets made.” For our gadget-focused friends, if you don’t see the mobile device in our catalog that you’ve had your heart set on, odds are, you can purchase that particular device (the one you’ve been eyeing), and activate it with Sparrow. How to BYOD and Activate with BetterWorld 1) If you already have an inactive device, give us a call at 844-846-1653 and check to confirm that your device is eligible. 2) If you need a device, purchase an unlocked Sprint-compatible device from a reputable dealer, retailer, or manufacturer, then see Step 1. Email wecare(at)sparrow.upsourcemobileservices.com for the latest eligible device list. Any reputable dealer who is selling refurbished phones will be able to provide details on the refurbishment, what’s included with the phone, and,...
Mobile Tip: One-click Conference Calls

Mobile Tip: One-click Conference Calls

Ever had trouble dialing into a conference call due to one of those long and pesky codes? Make life a little easier for you and your colleagues by using one-click conference call numbers. Next time you organize a conference call, format the phone number without spaces, using two commas to separate the call-in number and PIN code, and with a pound sign at the end. Example: 8001234567,,55555# or 800-123-4567,,55555# Dashes or no dashes both work Put two commas between the bridge and the PIN Include # after your PIN Mobile users will be able to hop on the call with one click, your calls will be more likely to start on time, and you’ll earn kudos for being such a gracious call host. Got a Mobile Tip? Tweet us @phone4phone...