People + Mobile = A Better World
We donate a phone or month of service to someone in need for every person who joins Sparrow.
OUR STORY
We are on a mission to bridge the digital divide and empower people with connection.
Get One, Give One
It all comes down to connection. Sparrow was founded with the simple belief that connecting the power of people and mobile can create a better world for everyone.
When you sign up for Sparrow mobile service, someone from one of our impact communities — women, youth, refugees and homeless — gets a free smartphone or month of service to connect them with opportunity.
By joining Sparrow, you can change a life and align your mobile for world good.
Impact Partner: Black Girls CODE
Black Girls CODE teamed up to empower girls of color by introducing them to mobile app coding. Thanks to Sponsor Sparrows, over 1,000 girls, in cities across the U.S., have experienced the transformative power of tech!
“As a tour car company, we rely on mobile to go where we go. Sparrow offered a perfect solution for our company, are fantastic to work with, and we love that our mobile is doing good!”
NATHAN WITHRINGTON, CEO, Gocar Tours
SIGN UP
Join our movement! First, choose one of our new or earth-friendly refurbished devices, or bring your own inactive device. Then, choose the perfect plan for you & complete the sign-up.
GET ONE, GIVE ONE: After 3 billing cycles, a person in need will receive an awesome device or month of service, sponsored by You. We’ll beam you a big smile & send a thank you as soon as the donation is made.
DEVICES & PLANS
Step #1: Choose a new device or bring your own inactive device.
Still have a soft spot for your current phone?
Check now if you can bring your mobile device to Sparrow
- On your phone: Your IMEI can be found on the box your phone came in or on the back of the phone itself. In most cases, it can be found behind the battery on a white label.
- On your device’s screen: Most devices will display your IMEI on screen if you type *#06# from the device home screen.
Step #2: Choose a plan that’s right for you.
Just pay for what you use. That’s it.
Want to add family or office members?
You’ll be able to add them once your account is set up by signing into your account dashboard.
Want info on International Calling & Roaming?
Terms: No contract. Your credit card will be billed once a month and you can cancel anytime. Included: Voicemail; 3-way calling; caller ID; global messaging and more. * Setup & Shipping:* One-time $6.25 per device activation fee; Bring Your Own Sprint Device (BYOSD) Activation $12.50; Device shipping $15.
Additional charges & information: Taxes and regulatory fees are additional. Just Plan subscribers pay a monthly line fee of $10 per device per month. Standard airtime and toll rates apply for: Call Forwarding; Operator Services; Directory Assistance; 911 and E911; and Customer Care. National and international roaming charges are additional. International calling charges from the U.S. vary by terminating country. Optional Tethering: $1.50/month (in addition to your standard plan rate). Directory Assistance $1/min; Number Porting $5.50; Call Tracing $20. *For package plans, once you reach the data limit of your plan (1, 2.5 or 5 GB), your data will be slowed to 64KBPS. Visit our FAQs for more information.
Prefer a fixed rate every month? Pick the package that is right for you.
| Small | Medium | Large |
|---|---|---|
|
$55
|
$75
|
$95
|
|
unlimited
minutes
|
unlimited
minutes
|
unlimited
minutes
|
|
unlimited
messages
|
unlimited
messages
|
unlimited
messages
|
|
1GB
4G LTE data*
|
2.5GB
4G LTE data*
|
5GB
4G LTE data*
|
Want to add family or office members?
You’ll be able to add them once your account is set up by signing into your account dashboard.
Want info on International Calling & Roaming?
Terms: No contract. Your credit card will be billed once a month and you can cancel anytime. Included: Voicemail; 3-way calling; caller ID; global messaging and more. * Setup & Shipping:* One-time $6.25 per device activation fee; Bring Your Own Sprint Device (BYOSD) Activation $12.50; Device shipping $15.
Additional charges & information: Taxes and regulatory fees are additional. Just Plan subscribers pay a monthly line fee of $10 per device per month. Standard airtime and toll rates apply for: Call Forwarding; Operator Services; Directory Assistance; 911 and E911; and Customer Care. National and international roaming charges are additional. International calling charges from the U.S. vary by terminating country. Optional Tethering: $1.50/month (in addition to your standard plan rate). Directory Assistance $1/min; Number Porting $5.50; Call Tracing $20. *For package plans, once you reach the data limit of your plan (1, 2.5 or 5 GB), your data will be slowed to 64KBPS. Visit our FAQs for more information.
Mobile for Nonprofits & Libraries
“My Sparrow hotspot rocks! Coverage is great, I’m saving money by only paying based on actual usage, plus I feel great working with a company that’s in line with my values.”
BETH KANTER, Thought Leader, Nonprofit Sector
Want to stay in touch? Join our email list.
COVERAGE
From coast to coast, our services cover over 250 million Americans.
Traveling outside of the U.S.?
“They lowered our monthly mobile bill while providing a better network, better care, and mission alignment.”
MICHAEL BANGHART, Executive Director, Renaissance Social Services
SUPPORT
Sparrow is committed to providing you with quality service and the best customer care. We’re here to help answer any questions or issues you may have.
Why Sparrow?
Do you have coverage in my area?
Do you have live support?
Can I keep my current phone number?
Should I cancel my current service before porting my mobile number to Sparrow?
Can I bring my own device?
Can I make international calls?
Can I use my phone while traveling abroad?
Do you have domestic roaming?
What is your exchange policy?
How do I get device Software Updates?
Can I tether my device and use as a hotspot?
What network is used for Sparrow services?
What are the Terms & Conditions for Sparrow service?
What is the Monthly Device fee?
What is the Shipping Fee?
How do I pay my bill?
Support Hours
Monday thru Friday, 8 AM – 9 PM EST
Chat Support: Monday thru Friday, 9 AM – 5PM EST
Contact Info
Phone
Dial 611 from your Sparrow handset or toll free (844) 846-1653 from any other phone.
Chat
Click the orange Online Chat button on left-hand side during chat support hours.
Post
Sparrow, 71 Stevenson Street, Suite 400, San Francisco, CA 94105 USA
Is your phone lost or stolen?
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Put your mobile where your heart is.
Join today and start helping someone in need tomorrow.
“We all have to live together, so we might as well live together happily.”
Dalai Lama
Formerly BetterWorld Wireless
Mobile with a Mission
Dedicated to connecting the power of people and mobile for positive world change.