Mobile for All: For every new customer, we donate a mobile device to a person in need. Learn more >>

Switch to Sparrow and connect someone in need.

Join the Movement

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People + Mobile = A Better World

We donate a phone or month of service to someone in need for every person who joins Sparrow.

OUR STORY

We are on a mission to bridge the digital divide and empower people with connection.

Get One, Give One

It all comes down to connection. Sparrow was founded with the simple belief that connecting the power of people and mobile can create a better world for everyone.

When you sign up for Sparrow mobile service, someone from one of our impact communities — women, youth, refugees and homeless — gets a free smartphone or month of service to connect them with opportunity.

By joining Sparrow, you can change a life and align your mobile for world good.

Black Girls CODE - Mobile App Workshops

Impact Partner: Black Girls CODE

Black Girls CODE teamed up to empower girls of color by introducing them to mobile app coding. Thanks to Sponsor Sparrows, over 1,000 girls, in cities across the U.S., have experienced the transformative power of tech!

WorldReader

The Gift of Literacy

In partnership with Worldreader, a classroom of students in Kenya received mobile tablets loaded with books, dramatically improving literacy for all students, and especially helping girls by bringing their literacy skills up to the same level as boys.

Mobile for All

Fighting Homelessness at Home

Wonder if mobile access really makes a difference? Having a mobile phone makes a big difference for finding a job and getting a home. Sparrow is connecting unhoused people in the Bay Area and Chicago, in partnership with Downtown Streets Team, Rubicon Programs, Rush University and others.

RefugeeMobile

Connecting Refugee Families

Together, we’re improving refugee resettlement with big plans, big data, mobile phones and a dash of hope. Backed in part by a MacArthur grant and in partnership with Lutheran Immigration & Refugee Services and Refugee Services of Texas.

Black Girls CODE

Meet the Geniuses of Tomorrow

Black Girls Code empowers girls of color to become tomorrow’s innovative leaders through computer science and heightened self-esteem. Smartphones donated by Sparrow are used in mobile app workshops across the country.

“As a tour car company, we rely on mobile to go where we go. Sparrow offered a perfect solution for our company, are fantastic to work with, and we love that our mobile is doing good!”

NATHAN WITHRINGTON, CEO, Gocar Tours

SIGN UP

Join our movement! First, choose one of our new or earth-friendly refurbished devices, or bring your own inactive device. Then, choose the perfect plan for you & complete the sign-up.

GET ONE, GIVE ONE: After 3 billing cycles, a person in need will receive an awesome device or month of service, sponsored by You. We’ll beam you a big smile & send a thank you as soon as the donation is made.

DEVICES & PLANS

Step #1: Choose a new device or bring your own inactive device.

Still have a soft spot for your current phone?

byod_snail

bringyourowniphoneblkCheck now if you can bring your mobile device to Sparrow

Reusing is great! Bring your inactive Nationwide Sprint Network* compatible device to Sparrow. You can also buy service-ready Sprint network-compatible devices from eBay, Amazon and elsewhere. An IMEI number is a 15 digit number that is used to identify your device or phone. There are two ways to locate it:
  1. On your phone: Your IMEI can be found on the box your phone came in or on the back of the phone itself. In most cases, it can be found behind the battery on a white label.
  2. On your device’s screen: Most devices will display your IMEI on screen if you type *#06# from the device home screen.

Search Device:  

IMEI Number:  

Check IMEI
Having trouble? Call our friendly Customer Care now at 844-846-1653 and we’ll be happy to help.

Step #2: Choose a plan that’s right for you.

Just pay for what you use. That’s it.

sparrow mobile just plan

Select

Want to add family or office members?

You’ll be able to add them once your account is set up by signing into your account dashboard.

Want info on International Calling & Roaming?

Terms: No contract. Your credit card will be billed once a month and you can cancel anytime. Included: Voicemail; 3-way calling; caller ID; global messaging and more. * Setup & Shipping:* One-time $6.25 per device activation fee; Bring Your Own Sprint Device (BYOSD) Activation $12.50; Device shipping $15.

Additional charges & information: Taxes and regulatory fees are additional. Just Plan subscribers pay a monthly line fee of $10 per device per month. Standard airtime and toll rates apply for: Call Forwarding; Operator Services; Directory Assistance; 911 and E911; and Customer Care. National and international roaming charges are additional. International calling charges from the U.S. vary by terminating country. Optional Tethering: $1.50/month (in addition to your standard plan rate). Directory Assistance $1/call; Number Porting $5.50; Call Tracing $20.

Data Overage: *For package plans, once you reach the data limit of your plan, you will be charged $0.03/MB for additional data used.

Visit our FAQs for more information.

Prefer a fixed rate every month? Pick the package that is right for you.

Small Medium Large
$55
$75
$95
unlimited
minutes
unlimited
minutes
unlimited
minutes
unlimited
messages
unlimited
messages
unlimited
messages
1GB
4G LTE data*
2.5GB
4G LTE data*
5GB
4G LTE data*

Select

Want to add family or office members?

You’ll be able to add them once your account is set up by signing into your account dashboard.

Want info on International Calling & Roaming?

Terms: No contract. Your credit card will be billed once a month and you can cancel anytime. Included: Voicemail; 3-way calling; caller ID; global messaging and more. * Setup & Shipping:* One-time $6.25 per device activation fee; Bring Your Own Sprint Device (BYOSD) Activation $12.50; Device shipping $15.

Additional charges & information: Taxes and regulatory fees are additional. Just Plan subscribers pay a monthly line fee of $10 per device per month. Standard airtime and toll rates apply for: Call Forwarding; Operator Services; Directory Assistance; 911 and E911; and Customer Care. National and international roaming charges are additional. International calling charges from the U.S. vary by terminating country. Optional Tethering: $1.50/month (in addition to your standard plan rate). Directory Assistance $1/call; Number Porting $5.50; Call Tracing $20.

Data Overage: *For package plans, once you reach the data limit of your plan, you will be charged $0.03/MB for additional data used.

Visit our FAQs for more information.

Supporting those in need from the roots upMobile for Nonprofits & Libraries

As part of our mobile impact mission, Sparrow collaborates with TechSoup Global, the world’s largest distributor of technology to nonprofits, to gather feedback and craft mobile services specifically for nonprofits and libraries, and their employees, volunteers, donors and community.

The Result?

Innovative plans that help you save the world and save money by charging only for what’s used, as well as offering special discounts and donated smartphones via TechSoup, quality service on the nationwide 4G LTE network, educational information including the Mobile Impact series, and our Mobile for All giving program.

Access nonprofit discounts & donated devices

For custom plans for organizations of ten or more, call us at (844) 697-7277 or email wecare [at] sparrowmobile [dot] com.

techsoup2

“My Sparrow hotspot rocks! Coverage is great, I’m saving money by only paying based on actual usage, plus I feel great working with a company that’s in line with my values.”

BETH KANTER, Thought Leader, Nonprofit Sector

Mini

(one phone)
$20/mo.
  • 250 minutes
  • 500 messages
  • 350mb data
Select

Small

(one phone)
$30/mo.
  • 500 minutes
  • 750 messages
  • 500mb data
Select

Medium

(one phone)
$55/mo.
  • 1200 minutes
  • unlimited messages
  • 750mb data
Select

Large

(one phone)
$75/mo.
  • 1500 minutes
  • unlimited messages
  • 1.2gb data
Select

Jumbo

(one phone)
$95/mo.
  • unlimited minutes
  • unlimited messages
  • 2gb data
Select

Want to stay in touch? Join our email list.


COVERAGE

From coast to coast, our services cover over 250 million Americans.

Traveling outside of the U.S.?

“They lowered our monthly mobile bill while providing a better network, better care, and mission alignment.”

MICHAEL BANGHART, Executive Director, Renaissance Social Services

SUPPORT

Girls with tablets in classroom

Sparrow is committed to providing you with quality service and the best customer care. We’re here to help answer any questions or issues you may have.

Why Sparrow?

Do you have coverage in my area?

Do you have live support?

Can I keep my current phone number?

Should I cancel my current service before porting my mobile number to Sparrow?

Can I bring my own device?

Can I make international calls?

Can I use my phone while traveling abroad?

Do you have domestic roaming?

What is your exchange policy?

How do I get device Software Updates?

Can I tether my device and use as a hotspot?

What network is used for Sparrow services?

What are the Terms & Conditions for Sparrow service?

What is the Monthly Device fee?

What is the Shipping Fee?

How do I pay my bill?

Many issues can be resolved quickly and easily by using our Frequently Asked Questions tab above. If you cannot find the answer to your question in the FAQs, please contact our Customer Care team. Calls to Customer Care are free and our team is here to help you. Just call or email and we will do our best to assist.

Support Hours

Monday thru Friday, 8 AM – 9 PM EST
Chat Support: Monday thru Friday, 9 AM – 5PM EST

Contact Info

Phone

Dial 611 from your Sparrow handset or toll free (844) 697-7277 from any other phone.

Chat

Click the orange Online Chat button on left-hand side during chat support hours.

Post

Sparrow, 71 Stevenson Street, Suite 400, San Francisco, CA 94105 USA

Is your phone lost or stolen?

If your phone is lost or stolen, please call us as soon as possible on 611 from a Sparrow handset or toll free (844) 846-1653 from any phone. We will block your account immediately and help you get a new phone.

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Put your mobile where your heart is.

Join today and start helping someone in need tomorrow.

Sign up today!

Dalai Lama live happy“We all have to live together, so we might as well live together happily.”

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