Because everyone needs mobile: When you change to Sparrow, you change a life. Learn more >>

International Calling & Roaming



International Calling
International Roaming
Domestic Roaming

International Calling

Affordable calls to your colleagues, friends and family all over the world.


There’s no reason for not keeping in touch with international calls to over 550 destinations.

We charge no monthly fees—just a straight forward per minute call cost. Check out rates by searching for the country you wish to connect to.

International Roaming

Want to use your phone abroad?


You can use your Sparrow mobile phone when you are abroad, in the same way to make calls and send text messages that you do when you’re in the USA. This is called International ‘Roaming’ and your device will roam onto other CDMA networks where available. Check if the country has a CDMA network before you travel.

Roaming charges vary depending upon the country you are visiting, see below for our International Roaming prices.

International Voice CDMA Roaming per min
Canada $0.15
Mexico $2.06
All other countries (except Guam, Puerto Rico & US Virgin Islands) $1.55
International SMS CDMA Roaming Sent Received
Canada $0.005 $0.005 Plus all other applicable charges such as tax and surcharges
Mexico $0.55 $0.16 Plus all other applicable charges such as tax and surcharges
All other countries $0.54 $0.054 Plus all other applicable charges such as tax and surcharges
International Data Roaming per MB
Canada $0.60
Guam, Puerto Rico and US Virgin Islands $0.45
Mexico $1.15
Cruise Ship $15.13
All other countries $2.40



FAQ – Using Voicemail while abroad


If you want to retrieve your Voicemail messages while you’re abroad, you will need to use a Voicemail PIN number. To set up a Voicemail PIN number, call your Voicemail from your mobile before you leave, press ’2′, then ’1′, and follow the instructions. When you call your Voicemail, either remotely in the USA or from abroad, you will hear your own greeting. This can be interrupted at any time by pressing the * key. You will then be prompted to enter your PIN number.


Charges for receiving Voicemail while abroad


Anyone calling you while you are abroad will only pay for a standard USA mobile call. You will be charged, at International rates, for message retrieval and this will depend on the country you are calling from. If you do not answer the call, you will be charged for the call to be diverted to Voicemail at the Roaming rate applicable to the country you are in.

An additional charge will also be applied for the outbound call to retrieve the Voicemail message, at the Roaming rate applicable to the country you are in.

How to activate: this service is activated by default but you should review our roaming rates as these will be higher than your standard domestic rates to avoid any surprises in your monthly invoice!


Domestic Roaming



The primary use of your Device while in the USA is for connection within the nationwide digital, wireless coverage available to Sparrow customers and as shown on our Coverage Map covering 50 United States and U.S. Territories (except Guam). To avoid any domestic roaming charges, simply go into your phone settings and set your network to ‘home’ or ‘Sprint only’.

However should you roam outside our network area then other networks charge us for you to use their network and you will be charged Domestic Roaming charges as follows:

Voice CDMA Domestic Roaming per minute
All US States $0.12 Plus taxes if applicable
Guam, Puerto Rico & US Virgin Islands $0.15 Plus all other applicable charges such as tax and surcharges
SMS CDMA Domestic Roaming per SMS
All Price Plans $0.05
Data CDMA Domestic Roaming per MB
Domestic Roaming $0.45 Plus all other applicable charges such as tax and surcharges