Affordable calls to your colleagues, friends and family all over the world.
There’s no reason for not keeping in touch with international calls to over 550 destinations.
Want to use your phone abroad?
You can use your Sparrow mobile phone when you are abroad, in the same way to make calls and send text messages that you do when you’re in the USA. This is called International ‘Roaming’ and your device will roam onto other CDMA networks where available. Check if the country has a CDMA network before you travel.
Roaming charges vary depending upon the country you are visiting, see below for our International Roaming prices.
|International Voice CDMA Roaming||per min|
|All other countries (except Guam, Puerto Rico & US Virgin Islands)||$1.55|
|International SMS CDMA Roaming||Sent||Received|
|Canada||$0.005||$0.005||Plus all other applicable charges such as tax and surcharges|
|Mexico||$0.55||$0.16||Plus all other applicable charges such as tax and surcharges|
|All other countries||$0.54||$0.054||Plus all other applicable charges such as tax and surcharges|
|International Data Roaming||per MB|
|Guam, Puerto Rico and US Virgin Islands||$0.45|
|All other countries||$2.40|
FAQ – Using Voicemail while abroad
If you want to retrieve your Voicemail messages while you’re abroad, you will need to use a Voicemail PIN number. To set up a Voicemail PIN number, call your Voicemail from your mobile before you leave, press ’2′, then ’1′, and follow the instructions. When you call your Voicemail, either remotely in the USA or from abroad, you will hear your own greeting. This can be interrupted at any time by pressing the * key. You will then be prompted to enter your PIN number.
Charges for receiving Voicemail while abroad
Anyone calling you while you are abroad will only pay for a standard USA mobile call. You will be charged, at International rates, for message retrieval and this will depend on the country you are calling from. If you do not answer the call, you will be charged for the call to be diverted to Voicemail at the Roaming rate applicable to the country you are in.
An additional charge will also be applied for the outbound call to retrieve the Voicemail message, at the Roaming rate applicable to the country you are in.
The primary use of your Device while in the USA is for connection within the nationwide digital, wireless coverage available to Sparrow customers and as shown on our Coverage Map covering 50 United States and U.S. Territories (except Guam). To avoid any domestic roaming charges, simply go into your phone settings and set your network to ‘home’ or ‘Sprint only’.
However should you roam outside our network area then other networks charge us for you to use their network and you will be charged Domestic Roaming charges as follows:
|Voice CDMA Domestic Roaming||per minute|
|All US States||$0.12||Plus taxes if applicable|
|Guam, Puerto Rico & US Virgin Islands||$0.15||Plus all other applicable charges such as tax and surcharges|
|SMS CDMA Domestic Roaming||per SMS|
|All Price Plans||$0.05|
|Data CDMA Domestic Roaming||per MB|
|Domestic Roaming||$0.45||Plus all other applicable charges such as tax and surcharges|